training & service.

At Brooks, training and service is our top priority. Brooks stands behind its customers and equipment with highly skilled, factory trained/certified service engineers. We offer annual service contracts for OMAX and Hurco Machines. Contact us now with your installation, training, preventative maintenance, and service needs. We are here to help with all of your precision machine tools needs.

did you know?

Brooks Has Recently Expanded Its Service Capabilities

We invested additional resources at the end of last year to increase both our available services as well as our technician base. We currently have five factory certified service technicians with specialty skills to cover our wide range of product offerings. We now offer Fanuc support and Renishaw probe programming capabilities. We are also available for process development and on-demand programming for Hurco and Fanuc controls. Additionally, we now offer OMAX service and support.

Joe Sarli

Joe Sarli

Service Manager

  • Hurco VMC Service
  • Hurco Turning Center Service
  • Hurco 5-Axis Service
  • Renishaw Ball Bar Inspection
Jeremy Farrow

Jeremy Farrow

Applications Manager

  • Hurco VMC Training
  • Hurco Turning Center Training
  • Hurco 5-Axis VMC Training
  • Hurco Probe Training
Brandon Burgess

Brandon Burgess

Service Technician

  • OMAX Waterjet Service
  • Hurco VMC Service
  • Hurco Turning Center Service

“Thank you for the excellent service you provide to us. Anthony completed the preventive maintenance on four machines in two days. This saved Mill-Max time and money, as we were able to get back to business sooner. Everyone that you have sent to us has done a great job. We look forward to continue to do business with you in the future. Thank you again!”

Joe Rosselli
Mill-Max Mfg. Corp.

preventative maintenance.

Hurco

VM & VMX Series Milling Machines

A 16-point program covering all basic inspection, cleaning, lubrication, and adjustments.

Includes All Basic PM Services, plus:

  1. Remove the hard drive, scan for viruses and clean if any are found.
  2. Check spindle sweep and adjust to .0006 in 12″ sweep.
  3. Inspect machine geometries with a 12″ precision granite square and adjust to get within the Hurco specifications of .0006 in 12″.
  4. Remove ATC arm, disassemble, clean & grease all components.
  5. Run a Renishaw Ball bar and inspect the results. If time permits we will check what percentage is the highest error and adjust the machine to get it lower. (May require additional day(s) of service).

Additional Service on 5-Axis Machines

  1. Drain and replace the worm screw gear oil for the rotary A & C axis.
  2. Inspect and adjust the belt tension to the correct frequency on the rotary A & C axis.
  3. Check and adjust the worm screw preload on the rotary A & C axis.
  4. Check and set the calibrate home position for rotary A & C axis.
  5. Adjust the FRL oiler for the rotary to be 1 drip every 8-10 cycles.
  6. Perform the rotary axis centerlines and verification test.

**This additional service along with the Basic PM will take 2 days of service.

Ballbar testing provides a simple, rapid check of a CNC machine tool’s positioning performance to recognized international standards (e.g. ISO, ANSI/ASME, etc).

This allows users to benchmark and track the condition of their machines, and to quickly diagnose problems that may require maintenance. It also identifies the error sources that produce them.

Regular testing of machine tools using QC20 ballbar helps to:

  • Ensure accurate parts, first time, from CNC machines
  • Reduce machine down-time, scrap and inspection costs
  • Demonstrate compliance with machine performance and quality management standards
  • Implement fact based predictive maintenance
Ballbar Test Screenshot
Ballbar Test Machine

Hurco Milling Machines

Max 4 control – LED bulbs for start cycle, power on etc.

  • Way cover rubber gaskets
  • Spindle belts
  • Spindle chiller filter
  • Mufflers for unclamp cylinder
  • Way cover wiper material

OMAX

Service Program and Part Number Major Pump Rebuild (Level 1) Major Pump Rebuild (Level 2) Annual Service Cantilever Annual Service Bridge Annual Quarterly Service
# of Hours on Site 8 16 30 30 32 (Four 8-Hour Visits)
30 Point Inspection Included Included Included Included Included
Parts One Major Pump Rebuild Kit Included One Major Pump Rebuild Kit Included See Annual Service Parts List Included See Annual Service Parts List Included Two Major Pump Rebuild Kits Included
Training, Maintenance and Applications Assistance Included Included Included Included Included
Travel Time and Travel Expenses Up to two (2) local travel hours are included. All other travel and living expenses are billed additionally at actual cost.
Major Pump Rebuild Level 1 Major Pump Rebuild Level 2
  • One Major Pump Rebuild Kit
  • Eight Hours of Labor (1 Day)

To order, please refer to Part # Level 1

  • One Major Pump Rebuild Kit
  • Sixteen Hours of Labor (2 Days)

To order, please refer to Part # Level 2

Annual Service Cantilever Annual Service Bridge
  • Inspect ball screws and traction drives
  • Replace all belts
  • Replace all filters
  • Grease or oil all lubrication points
  • Rebuild the OMAX pump, includes one Major Rebuilt Kit
  • Inspection of the plungers
  • Inspect/Rebuild all swivels using Swivel Rebuild kits
  • Table Inspection and laser calibration, readjust if necessary
  • Check and reset pressure settings
  • Install the latest revision of OMAX Software

To order, please refer to Part # Annual Service Cantilever

  • Inspect ball screws and traction drives
  • Replace all servo belts
  • Replace all filters
  • Grease or oil all lubrication points
  • Rebuild the OMAX pump, includes one Major Rebuild Kit
  • Inspection of the plungers
  • Inspect/Rebuild all swivels using Swivel Rebuild kits
  • Table Inspection and laser calibration, readjust if necessary
  • Check and reset pressure settings
  • Install the latest revision of OMAX Software

To order, please refer to Part # Annual Service Bridge

Annual Quarterly Service Annual Service Parts List
  • 4 separate scheduled visits of 8 hours each
  • 2 major pump rebuild kits
  • 1 annual table inspection and laser calibration

To order, please refer to Part # Annual Quarterly Service

Includes: Dot Not Include:
Pump Major Rebuild Kit Tubing High Pressure
Swivel Repair Kits Fittings High Pressure
X and Y Motor Belt Components High Pressure Pump
Pump and Controller Air Filters Pump Motor Belt
Pump Water Filters
Swivel Repair Kits

An OMAX factory trained technician will perform this service, and the price includes the above listed items only. Time in facility will be limited to the maximum hours indicated. If additional parts are found to be defective or require replacement, the customer will be responsible for the cost of those parts. This service is preventative in nature and does not extend the customer’s original factory warranty, nor does it entitle the customer to additional on-site technical service. All used parts that are serviceable will be identified as such and left with the customer.

Interested in learning more about annual service contract pricing?

Fill out the training and service form at the top of this page.